Menopause

Contact us

• Need Further Assistance?

Plan management & Portal access

• How do I access my portal?
• What is included in my plan?
• Can I have a plan without medication?
• Will my medications change at my optional monthly check-ins?
• How does clinical messaging work?
• What happens in my review appointment?

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Payments & Refunds

• What is your return policy on medication?
• How do recurring payments work?
• What if I need to cancel my appointment?
• Do you accept insurance?

Treatments & Medication

• Do I get a copy of my prescription?
• What is the clinical oversight and safety of the prescribed medications?
• What pharmacy do my medications come from?
• I am running out of medication, how do I get more?
• Where do I find instructions on how to take my medication?

Orders & Delivery

• When will I receive my medication?
• How do I access my clinic letter and prescription?
• Do you ship abroad?
• Do I need to sign for my delivery?
• Can I reschedule my delivery?

Blood tests

• How do blood tests work?
• Do I need a blood test before starting HRT?
• Do I need a blood test before starting testosterone?
• How much are your blood tests?
• Can I use the blood test included in the plan at any time?
• What if I want additional blood tests to those included in the plan?

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Side effects

• What side effects can I expect when starting medication?

Privacy & Security

• Is the information I share with you private?