For those in-between moments when you just need answers, fast — clinical messaging gives you direct access to our team. Simply log in to your portal and tap the WhatsApp link to message us.
Our clinical team is available 9am–5pm (GMT), Monday to Friday, and you’ll hear back the same day. While it won’t be your doctor replying, you’ll be supported by our qualified clinicians who know your plan.
If something is too complex for messaging, we’ll help you connect directly with your doctor — either by email or at your next follow-up appointment.