We know life doesn’t always go to plan — and we’ll always do our best to be flexible where we can.
To support our clinical team, and to make sure others waiting for care can access appointments, we kindly ask that you cancel or reschedule with at least 48 working hours' notice.
This helps us keep things running smoothly and offer your slot to someone else who needs it.
To make a change, just email help@joinvoy.com or call us on 020 3879 5173.