At Voy, we prioritise your safety and well-being. While we aim to help as many people as possible on their weight loss journey, certain medical conditions may disqualify individuals from our treatments. Here's what you need to know:
Our Eligibility Process
Once you've signed up for Voy, our Clinical Team will review your medical questionnaire. This ensures that our treatments are safe for your for you.
Medical Conditions That May Disqualify Participation
Our treatments are not suitable for people with:
- Liver, kidney, or heart failure
- Pancreatitis
- Multiple endocrine neoplasia type 2
- Cancer
- Type 1 diabetes or diabetic retinopathy
- Personal or family history of medullary thyroid cancer
- History of eating disorders (e.g., anorexia, bulimia)
- History of gallbladder problems
- History of Inflammatory bowel disease or gastroparesis
- Allergy or hypersensitivity to the active ingredient or any excipients in our medications
Check Your Eligibility
To find out if you're eligible for our treatments:
- Visit www.joinvoy.com
- Complete our online eligibility questions
Why We Have These Restrictions
These guidelines ensure the safety and effectiveness of our treatments. They help us maintain high standards of care and comply with medical regulations.
What If I'm Not Eligible?
If you're not eligible for our treatments you may have other suitable weight loss options that are more appropriate for you. Speak with your GP or a healthcare professional for personalised advice.
Questions or Concerns?
If you have any questions about eligibility or your specific medical situation contact our Medical Team through your Voy account un Support. They can provide more detailed information based on your personal circumstances.
Remember, your health and safety are our top priorities. We're here to guide you towards the most appropriate and effective weight loss solution for you.